Adult Services

Adult Protective Services (APS) is a program provided without regard to income to assist the most vulnerable and neglected members of the community:  the frail elderly, the mentally ill, persons that are developmentally challenged, those suffering acute and chronic physical illness, dementia or other conditions associated with aging and mental or physical handicaps.  Services are aimed at maintaining individuals in the community as long as possible. 

Adult Protective Services of Wayne County serves adults (age 18 and older) who:

  • Are unable to protect himself or herself from abuse, neglect, financial exploitation or other harm.
  • Have no one available who is willing and able to assist responsibly.

Our Guiding Principles:

  • Right to Self-Determination: A competent adult has the right to exercise free choice in decision-making.  Without clear evidence of risk, APS must refrain from imposing their own or societal values and standards.  If a person is capable of understanding the risk and consequences of their choices or behavior, then APS will respect their right to self-determination and will work with that individual to develop a mutually agreed upon plan for services to reduce the risks.
  • States Authority to Intervene: When there is a serious threat to the safety and well-being of an adult and the adult is incapable of making choices regarding the danger because of a temporary or permanent impairment, APS is obligated to secure service to ensure that person’s safety.
  • Least Restrictive Alternative:  Interventions are limited to specific actions required to address specific dangers.  While efforts are made to provide needed services in the adult’s own home, alternate living arrangements may be considered.

Examples of warning signs of abuse can include (but are not limited to):

  • An adult is seen wandering outdoors in clothing not appropriate for weather condition.
  • A disabled or elderly person shows bruises and other signs of physical abuse.
  • An elderly neighbor has become frail or malnourished and refuses assistance
  • No activity in the home of a person living alone, mail and newspapers piling up
  • A person shows confusion and forgetfulness over money, leaving essential bills unpaid
  • A vulnerable adult is dependent on a stressed, mentally ill or substance abusing caregiver

How to Help

Call the Wayne County APS unit at 315-946-4881. Ext. 1466. APS will have 72 business hours to respond to a referral. If you feel there is immediate danger for the individual, it is best to call 911 for police or medical assistance.

Additional Resources

For Aide Services:  Call New York Independent Assessor (NYIA) at 1-855-222-8350 

Financial Scams: